Types of scams

Recognise the warning signs, act quickly, and find out how we can help you recover your assets.

Cryptocurrency scams

Warning signs

Platforms promising guaranteed returns
Pressure to transfer crypto to unknown wallets
Unable to withdraw invested funds

What to do immediately

Do not send any more funds
Keep all transactions and chat records
Report to Action Fraud and contact us for an assessment

Investment fraud

Warning signs

Adviser not registered with the FCA
Recently created website with fake reviews
Requests for transfers to overseas accounts

What to do immediately

Contact your bank immediately
Gather contracts, emails, and screenshots
Report to Action Fraud and seek legal assistance

Bank fraud

Warning signs

Calls or texts impersonating your bank
Links to "verify" your account
Unauthorised transactions on your account

What to do immediately

Block cards and accounts immediately
Call your bank's official number (not the one in the message)
File a complaint and report within 24 hours

Romance scams

Warning signs

Online relationship never met in person
Requests for money for invented emergencies
Quick move to private chat or crypto payments

What to do immediately

Stop all money transfers
Document all conversations
Do not feel ashamed — report it and seek professional help

Official reporting

Where to report in the UK

As well as contacting us, it is important to report fraud to the relevant authorities.

Action Fraud → Report fraud and cyber crime in England, Wales and Northern Ireland FCA → Investment scams and unauthorised financial firms Police.uk → Find your local police force to report a crime Financial Ombudsman → Disputes with banks and financial providers